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Leadership Development

“Leadership teams must work in concert to perform at a high level. It is a critical piece of the High Performance puzzle that leaders understand how to be leaders, not just managers as well as how to empower, guide, motivate and communicate with their teams.

We offer a variety of programs designed to build and develop your High Performance Leaders.

The overall mission of our materials is to:
  • Assume competitive leadership ;
  • Create a flexible and efficient organizational design ;
  • Establish a principle-based, collaborative work environment ;
  • Involve and empower employees
Learn more about each of our Leadership Development materials

Principles of High Performance

Creating Win-Win Relationships

How to achieve outstanding results in your business

It is becoming more and more difficult for organizations to survive in today’s world: 40% of all new businesses fail by the end of the first year; only 12% survive five years; and 2 to 3% survive 10 years.

Unfortunately, most of the responses to the challenges companies face today are ineffective. They attack symptoms while leaving intact the root causes of organizational ineffectiveness.

Now, by attending this program, you can learn principles and methodologies that will enable you to achieve outstanding and sustainable results within your organization.

A Few Principles of High Performance:
  • The strategy and direction of the organization are clear and guide day-to-day actions and decision-making.
  • Members of the organization understand the business and are committed to getting results.
  • People govern themselves by shared values and guiding principles rather than rigid policies.
  • People are organized, when possible, into self-managing teams.
  • Processes are streamlined and systems aligned to support the strategy and philosophy of the business.
  • The role of management changes from controlling workers to creating an environment in which people can be most effective.
What You Will Gain

As a business owner or manager, you face two challenges:

  1. meeting your short-term business and financial goals.
  2. building an organization that will sustain you for the long-run.

The purpose of this program is to accomplish objective #1. You and other members of your organization will attend four modules, each one tailored to your schedule and needs.

That will teach you how to design your organization to:
  • Take control of your future.
  • Achieve outstanding results.
  • Gain total commitment from your employees.
  • Exceed your customers’ expectations.

High Performance Leadership

From Control to Empowerment

Part One
Bringing out the best in you so you can bring out the best in others

Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspires us to be our best, a word that we associate with those who have made the greatest difference in our lives. In short, leadership is a significant part of the answer to whatever challenges our organizations may face.

What You Will Gain

“High Performance Leadership: From Control to Empowerment” will teach you how to be an outstanding leader within your organization. The principles and practices you learn in this program are based upon observation and research from the foremost authorities in the field of leadership.

From the program you will:
  • Understand the five practices of the world’s greatest leaders.
  • Create a clear and compelling vision of the future.
  • Find an appropriate balance between the five major leadership roles (technician, manager, trailblazer, architect and coach).
  • Become a leader who empowers others and brings out their best.
  • Learn how to organize and manage your priorities so that big things control little things.
  • Recognize leadership qualities in yourself.
Structure and Format

“High Performance Leadership” consists of eight modules (each two to three hours in length) that are scheduled and delivered at least one week apart. The modules include numerous individual and group exercises that make the training come alive and ensure that participants translate the principles into a personal plan of action. This program can be taught to a large group or even a single leader with the trainer acting as a personal coach. The number of participants, structure and format can all be tailored to fit the needs of your organization.

Developing a High Performance Strategy

Competing to Win

Laying the foundation for tomorrow’s success while competing to win today

Most organizations face stiff challenges in today’s marketplace. Changing demographics, new technologies, aggressive competition, and sophisticated consumers demand that organizations change the way they do business or face extinction.

Too many organizations respond to these challenges by trying to do what they have done in the past. Those that thrive welcome change and renew themselves by aligning with current and future realities.

Core Strategic Decisions

Strategy is defined as the way an organization meets the challenges and opportunities presented by its environment. It consists of a set of conscious choices about how it will deliver value to its customers and distinguish itself from its competitors.

You and the members of your organization will:
  • Understand the challenges and opportunities present in your external environment.
  • Identify assumptions about the future.
  • Clarify a reason for being that motivates and inspires.
  • Identify the principles by which people will conduct themselves.
  • Define your future customers and how you will deliver value to them.
  • Identify core organizational competencies needed to succeed in the long run.
  • Create a long-term business focus and anchors that distinguish you from your competitors.
  • Set short-term performance goals.
  • Establish performance initiatives and a master plan to manage your organization’s long-term development.
An Imperative

Formulating a clear and compelling strategy is among the most important work that leaders of an organization can accomplish. It is not something that would be nice to do when they have more time, but is essential to their survival.

Skills for High Performance Teamwork

Have fun while learning to work together.

We all depend on each other. Everything we accomplish within an organization is through the efforts of people working together.

Discover the Benefits of Collaboration

The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together.

In a highly interactive environment, team members have fun while learning principles, make decisions and maintain a positive social environment.


Skills for High Performance Teamwork consists of seven modules that are usually delivered a week apart. Each module contains exercises to make the training come alive and ensure back home application. It is designed to be fun and dynamic as well as educational.

Participants will come away with:
  • Valuing perspectives different from their own
  • Knowing how to listen and understand others points of views
  • Understanding the importance of two-way communication
  • Being committed to giving and receiving constructive feedback with other team members
  • Handling conflicts directly and in a win-win way
  • Looking below the surface to diagnose and improve how the team is really operating
  • Conducting excellent discussions and making effective decisions
  • Understanding several skills for solving technical problems together

Developing High Performance Teams

What They Are and How To Make Them Work

Create and organization in which people’s hearts are in their work

Few would argue that people are an organization’s most valuable asset. Do you want better quality, faster response time, higher productivity, greater sensitivity to customers, improved profitability? People make these happen.

Unfortunately, many people are motivated by compliance. Their hearts are not in their work. They get by, do the minimum required, and watch the clock. The organization reaps mediocrity.

Other people are motivated by commitment. They care about the work they do, know that they are valued by their organization and can make a significant contribution to its success. The organization reaps vitality and excellence.

Why Team?

High Performance teams are more than a group of people working together to accomplish a common task. They share a common vision and purpose that inspires their performance. They feel accountable for their work. They solve problems and make decisions and act like full partners in the business.
When you attend this program you will learn, from foremost experts in the field, how to create a team environment that results in outstanding performance.

What You Will Do:
  • Gain an understanding of how teams differ from traditional work groups.
  • Create a team charter that includes a clear statement of the team’s purpose, operating guidelines, performance objectives, and an ideal team vision.
  • Learn good meeting management skills, critique your meeting effectiveness and develop action plans to improve your meetings.
  • Identify your team’s customer requirements and how these guide team performance.
  • Analyze and streamline the core work of the team.
  • Clarify team member roles and responsibilities and ensure greater accountability. Setup systems for measuring your performance, setting goals and tracking progress.

Assessing Your Organization for High Performance

All organizations are perfectly designed to get the results they achieve

By attending this program, you will learn a model that reduces the vast complexity of your organization to the seven key elements that account for its success. These seven elements enable you to diagnose the current functioning of your organization and to know where and how to make improvements.

During the program you will:
  • Learn a model for understanding your organization.
  • Do a comprehensive assessment of the current performance of your organization.
  • Benchmark your organization in relation to others within your community/ industry.
  • Develop a shared understanding of your greatest strengths and weaknesses.
  • Target and prioritize the top opportunities for change.
  • Develop detailed improvement plans.
  • During each module you will:
  • Learn the meaning of one of the seven elements of an organization’s performance.
  • Divide into small groups to assess your organization’s performance on this element.
  • Get back together and share your findings with the larger group.
  • Summarize and identify key learning and opportunities.

The program can be delivered in a modularized format (2 1/2-to-3 hour sessions spaced over time) or in a 2-to-2 1/2-day format. It usually involves not only the leaders of the organization but also other key people representing a cross-section of all employees.


Creating Win – Win Relationships

Dramatically increase your effectiveness with others as you learn the principles and skills of trust and interpersonal dialogue.

When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.

We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.

What You Will Gain

In this program, you will learn how to interact with others in ways that build trust and win-win outcomes.

Specifically, you will:
  • Learn the core elements of trust.
  • Identify how we engage in collusive, weakening patterns of relating to others.
  • Experience a change of heart and know how to break out of collusive patterns.
  • Come to view others in a way that promotes unity, trust, and goodwill.
  • Understand the three phases of interpersonal dialogue and practice the dialogue skills.
  • Commit to interacting with others in strengthening rather than weakening ways.
  • Develop the ability to confront poor performance and behavior problems.
Structure and Format

The Trust Factor consists of eight modules (two to three hours each) that are scheduled and delivered at least one week apart. The training comes alive as you participate in experiential exercises and role-playing that help you internalize the principles and skills that are taught.

Emotional Intelligence

A Pathway to Personal Success

Achieve personal mastery as you transcend challenges and learn secrets of soaring new heights.

“ascendancy or victory in struggle or competition.”
[Webster’s New World Dictionary]

Masters are the victors of life, those who step up to the challenges and opportunities of life with the courage, determination, and wisdom to win the private and public victories.

Mastery does not happen by accident. It is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing.

What You Can Expect

People who attend this program will learn a set of principles that will change the way they view their lives as well as their performance on the job. They will grow in self understanding, confidence, personal effectiveness, and their ability to handle the challenges/opportunities of the workplace. Such personal transformation forms the foundation for organizational transformation.